Gyroboard

FAQ

FAQ

How do I charge my Gyroboard?

In order to charge your Gyroboard, please follow the below instructions:

  1. Ensure the charging port is clean and dry and the board is turned off.
  2. Plug the charger into the power socket, then connect the cable to the power supply.
  3. Make sure the light on the charger is lit green.
  4. The indicator light should change to red, indicating that the board is charging. 
  5. When the light turns to green the board is fully charged. A charge typically occurs within 2 hours.
  6. Please unplug the charger from your board and from the power outlet.

How do I ride my Gyroboard?

The Gyroboard uses motion balance technology. Please follow the below instructions carefully and practice in a safe environment until you are confident using the board:

  1. To turn the Gyroboard on, press and hold the on/off button for 1 second and then check the battery power.
  2. Stand balanced on the board. Lean forward to gradually propel the board in that direction. The more the body leans forward, the faster the body will travel.
  3. To slow down or stop, lean your weight backwards and the board will slow down. Practice starting and stopping so that you are confident with slowing down and stopping the board.
  4. When not in use, press and hold on/off button for 1 second to turn it off.

This product includes delicate electronic components not applicable for extreme sports, as it could cause the sensor to malfunction.

How do I clean my Gyroboard?

In order to clean your Gyroboard, please follow the below instructions:

  1. Disconnect the charger and turn off the board.
  2. Routinely check the body of the board and tyres for damage or excessive wear.
  3. Avoid using water or other liquids and cleaners on the Gyroboard. 
  4. Use a damp cloth with clean, soapy water, rinse the cloth thoroughly and wipe the body of the board.
  5. Be sure that water does not get into the power button, charging port or tyres.

Why will my Gyroboard not turn on?

You may need to charge the battery fully. Please charge the battery for at least 3 hours on the first charge and 2 hours for all subsequent charges.

Why is the run time on my Gyroboard short?

You may need to charge the battery fully. Please charge the battery for at least 3 hours on the first charge and 2 hours for all subsequent charges.

Your battery may need replacing. Even with proper care, rechargeable batteries do not last forever. The average rechargeable battery life is 1 to 2 years depending on the Hovershoes conditions and use. Replace only with Hy-Pro replacement batteries.

Why is my Gyroboard sluggish?

Your Gyroboard may be overloaded. Make sure the Gyroboard are not overloaded. This product is designed to sustain a maximum of 100kg. An excessive overload triggers off automatic protection and the shoes will refuse to start. Do not ride up a steep slope or use the Gyroboard to tow any cargo. Do not overload the Gyroboard, this may cause the battery and the electronics to age prematurely and damage the power system.

The riding conditions that the Gyroboard are being used in may be unsuitable. Only ride the Gyroboard on solid, even, clean and dry surfaces such as pavement or flat ground.

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